Job Description
Schedule : Full-time Responsible for the review and validation of eligibility information received from the customer as well as the data-entering of this information into the client system.
Responsibilities/Authorities :
? Complete review of enrollment forms
? Identify missing information on forms
? Send incomplete forms back to client
? Complete and forward outgoing correspondence when required
? Key enrollment forms into client eligibility system
? Maintain customer eligibility information
? Review and analyze specific eligibility report
? Maintain and track individual workflow and production
? Support inventory control during peak times or as needed
? Processes faxed eligibility maintenance requests initiated by Customer Calls
? Process urgent requests
Requirements:
? University degree or equivalent.
? At least 6 months experience as a Processing Assistant preferred, but not required
? Outsourcing operations experience preferred, but not required
? Working knowledge and experience with computers and internet
? Technical or Specific Skills (e.g. technical, computer)
? Basic technical knowledge
? A working knowledge of MS Office products
? Proficient in report writing, business correspondence
? Strong Excel skills
Mandatory Requirement
1. At least 6 to 12 months work experience in healthcare domain as per required domain
a. Claims
b. Billing Function
c. Enrollment
2. Should have past experience working in night shift
3. Should be open to working in night shift
4. Good English comprehension -- verbal and written
5. Simple analytical skills
6. Good typing skills, at least 30 wpm at 95% accuracy
7. Residence should be within Accenture Transport Boundary
8. Should at least be a graduate
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